Daftar Pelatihan - Pelatihan Hotel

Kebutuhan pelatihan sdm Hotel

Pelatihan Hospitality

Front Office

Check-in/out, komunikasi, handling complaint, standard service

Housekeeping

Room standard, hygiene, linen, inspection, koordinasi

F&B Service

Service sequence, upselling, table setting, service recovery

Kitchen Management

Hygiene, costing, produksi, koordinasi kitchen, efisiensi

Guest Relations

Experience, complaint handling, VIP handling, service excellence

Hotel Management

Leadership, KPI, budgeting, operasional lintas departemen

Digital Tools & Marketing

Channel digital, konten, basic campaign, reputasi online

Keamanan & Tanggap Darurat

Safety briefing, SOP insiden, evakuasi, koordinasi

Pelatihan Spesifik di Hotel

Front Office Manager

Flow FO, service recovery, dan coaching tim.

Butler / Villa Host

Personalized service, komunikasi, detail operasional

Executive Housekeeper

Standar kamar, inspeksi, dan produktivitas Staff

Executive Chef

Operasional kitchen, standar, kontrol biaya

Food & Beverage Director/Manager

Strategi layanan, target, tim dan kualitas makanan dan pelayanan

EAM Rooms

Sinkronisasi FO–HK, kontrol mutu dan KPI di Hotel

Cluster GM Hotel

Multi-property, KPI, dan alignment standar Hotel

General Manager Hotel

Leadership, strategi, dan operasi end-to-end

SDM Berkualitas Adalah Kunci Pelayanan Hotel Terbaik

Kami membantu hotel, resort, dan bisnis hospitality meningkatkan kompetensi SDM melalui pelatihan praktis dan terarah. Hubungi kami sekarang untuk konsultasi kebutuhan training Anda